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FAQ's

I have placed an order but did not receive any confirmation for the same.

When you place the order with us you will be notified for the confirmation of your order via mail. If you can’t find it in your inbox, then kindly check your spam email once. If you still can’t find it then email us the issue at orderstyletadka@gmail.com and we shall help you with the same.

While placing a prepaid order the amount got deducted but have not received the order confirmation.

This sometimes happens if there is an issue with UPI or if the window was closed before getting redirected to the order page. In this case you can let us know your name, email id and order items and value and we will check it with the payment gateway for confirmation. The process sometimes takes up to 24 hours for the payment gateway to confirm the transaction.

How long does it take to ship the order?

The orders will take around 3-4 working days to get dispatched from our warehouse. Personalized products may take up to 5-7 working days to get dispatched.

How long does it take to deliver the products?

You will be provided with the tracking details once we have scheduled or dispatched your order and it will help to track the status of your order. Usually, it takes around 3-5 working days to deliver in metro cities and 5-7 working days to deliver in other cities.

I used a discount code, but it is not working.

The discount code won’t work for the Giftbox section, Personalized Products or Products that are already available on sale. The particular coupon may not work if the cart value is below the value mentioned.

What are the payment modes acceptable?

We accept both prepaid and COD payments.

I am not able to select COD as payment option.

COD payments are disabled for orders above 3000.

Do you accept Paytm?

Yes, we do accept Paytm mode of payment. You can get in touch with us at orderstyletadka@gmail.com for the same and we will help you.

I can’t find my preferred mode of payment.

In that case, kindly get in touch with us at orderstyletadka@gmail.com.
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Delivery Information

1. Where do you deliver the products?

We deliver pan India and undertake international shipments too.

2. What is the delivery time period?

Orders within India are delivered within 5-7 business working days.  Delivery time may vary depending upon the shipping address.  For customised orders products will be shipped out 3-4 days after the order is placed as these products are made to order.

3. Do you apply shipping charges?

Within India, Styletadka will provide free shipping for orders above 499. There will be a shipping charge of Rps. 50 on orders below 499. COD will be charged extra till a certain amount. Orders above 2999 are not applicable for COD.

For shipping charges anywhere outside India, kindly contact us at infostyletadka@gmail.com

4. I need it on a specific date for some occasion

In case you require a particular order to be delivered on an urgent basis for some occasion or gifting purposes kindly mail us at infostyletadka@gmail.com and we will see what can be done.

5. I have placed an order but now I have changed my mind and need to cancel the order

You can cancel an order within a maximum of 24 hours of the order being placed. Since we want you to receive the product as soon as possible we may ship the product immediately after the order is placed. Therefore, if your order has not been dispatched they will be accepted for cancellation. However if your order has been dispatched already the cancellation will not be approved.

Orders once placed for the gift box cannot be cancelled.

6. Do you accept international orders?

Yes we do. Email us at infostyletadka@gmail.com for further information.

7. I can’t find my delivery? Help!

Don’t worry. If you have your order number and your delivery hasn’t arrived within the given time frame mentioned on the website then get in touch with us at infostyletadka@gmail.com  with your order ID and tracking number and we will help you locate your package as soon as possible.

Return Policy

We hope you love our products just as much as we do! 

But if you do not or if there is something wrong with the order that has been shipped to you kindly check on our Returns and Refunds Policy to help you resolve the issue. We also request you to check product description carefully before placing an order with us.

1. I am not happy with the product(s) I received. I want a refund.

    • We are sorry that you are not happy. Please email us and leave your suggestions and we could work on it. You can courier us the product back within 48 hours of you receiving it. We do not refund the amount in this case, but we are happy to give you store credit in form of a coupon code. Kindly note that the product should be unopened/unused without damage and with the tags intact. Kindly pack the item securely to prevent from any loss or damage during the transit.
    • The courier charges incurred by you to send us back the product will not be refunded.
    • Shipping and COD charges are non-refundable. 

    2. The product I received was different from the product I ordered?

      • This is embarrassing. Please mail us with the image of the product you received and with your order ID and we will resolve the issue.

      3. The product is damaged or defective when I received it.

        • We ensure that the product reaches out to you safe and sound. In case of damaged item(s) kindly mail us about the item with an image as a proof of the same within 48 hours upon receiving the order and we will dispatch you the fresh one or refund you your complete amount.

        4. Return Policy

          • Customers can return their order within 48 hours after they have received their product. This is applicable only with the product(s) you received was damaged or different from what you had ordered.
          • The final decision on whether a returned item will be approved or rejected lies completely with Styletadka’s Quality Assurance Team.
          • All the returns must be in unused condition with all the original tags and packaging intact.
          •  The product amount will be credited back to your account as reward points or a coupon code will be generated after the quality check is done. These reward points or coupon code will not be transferable and can be used only once.
          • Pre orders will not be accepted for returns.
          • Cotton Masks are NOT eligible for returns.
          • Sale/discounted orders or orders bought on any kind of promotion will not be accepted for exchange or returns in any case.
          • PLEASE DO NOT ACCEPT THE PACKAGE IN DAMAGED OR SOILED CONDITION.
          • Products in gift box cannot be returned individually.
          • If we are unable to send you a replacement of the item that you have returned, we will offer you a refund for the same or send you another product/design of the same value.
          • Please note that the products might look different from the ones you see on the website. The colours of the products may vary as the digital images as each device has different colour settings and resolution. We do not accept any returns or refunds in case you find the colour of the product different from your device screen.
          • If you have not received the complete order or there are any discrepancies from what you had ordered, please contact us within 48 hrs from the date of delivery to report the issue. No request will be entertained if concern is not raised within this stipulated period.
          • Online refund of shipping and COD charges is not applicable.
          • You are requested to ship the product(s) back to us. Kindly pack the items securely to prevent any damage during the transit. Kindly note that courier charges incurred by you shall not be refunded in any form.

          5. I have size issue with the t-shirt order and need to exchange it

            • We don’t have exchange tab on website so you will have to manually email us with your order number and the revised size you want.
            • For exchanging the t-shirts, you will have to return us the previous t-shirt and once we receive the t-shirt, we will ship the exchanged one.
            • We will check the t-shirt condition first before shipping the exchanged one.
            • The courier charges incurred by you to ship us the t-shirt back is non-refundable.

            6. What is the refund policy?

            • You can ask for refund within 48 hours of receiving the product.
            • If you have placed a prepaid order with us via debit/credit or net banking, then the refund will be initiated in the same account. For COD orders the refunds will be credited into your registered account in terms of rewards points or coupon code which you can use to shop at styletadka.in
            • For any queries you can mail us at infostyletadka@gmail.com
            • Sale/discounted orders or orders bought on any kind of promotion will not be accepted for refunds in any case.

            7.  How long does online refund take?

            • The online refund procedure will be initiated within 48 hours once we receive your product. If you placed a prepaid order with us via debit/credit or net banking, then the refund will be initiated in the same account and if it is COD order then the refund will be initiated as Rewards Points or Coupon codes. The banks may take around 5-7 working days to reflect that amount. 

            8. Where should I return my product?

              • Please courier the product(s) to us at the address mentioned below: 

                        Styletadka

                        22, Rupal Industrial Estate,

                       Opp. Vagadwala Oil Depot,

                       Bhatwadi, Ghatkopar West,

                        Mumbai – 400084.

              9. I have not received my refund yet?

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                We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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